ServiceMaster Superior Cleaning and Restoration

Westchester & Fairfield Counties
Phones Answered 24/7 Urgent & Emergency Services
Mon.-Fri. 8:30 am - 5:00 pm Office Hours

Owners Scott Fabrizio and Mike Vitti

35 Bush Ave. Port Chester, NY 10573

ServiceMaster Superior Cleaning & Restoration Services review summary

5  102
4  5
3  
2  
1  
6 reviews with no rating
0.0

5on Google,Apr 18, 2024

david

Servicemaster is solid gold. I’ve used them ever since Sandy wiped out our lower level. Most recently they cleaned 25 vents masterfully using incredibly sophisticated equipment plus addressed other special HVAC needs. Chris managed the 2 day project end-to-end flawlessly. The onsite team was exceptional. And Mike Vitti also directly involved — thank you!


5on Google,Apr 06, 2024

Caryn

ServiceMaster is a very reliable company to use when you have an emergency situation. We had sewage backup in our basement. I called them. Within an hour or two Chris R got back to me, had me take pictures and gave me a quote. He was there with his team by the end of the day. They were respectful of our home, thorough, friendly, and fast. I highly recommended them. Thank you so much Chris and team!!


5on BBB,Apr 06, 2024

Caryn

Chris R. and his team from ServiceMaster were great! We had a sewage backup problem in our basement. He called me within an hour or two of me contacting them. He told me they could have a crew come the same day. He asked me to take photos for a quote instead of coming to see the site and then creating a quote, which a couple of the other companies did. They were friendly, thorough, clean and respectful of our home and fast. I would highly recommend them. Chris and team thank you so much!!!


5on Google,Mar 18, 2024

Daniel

Great job. Responive, thorough, and flexible in meeting our specific needs.


5on Google,Mar 08, 2024

Christian

A+++ service. I had a two month old coffee stain in a rug that I continuously made worse over my numerous attempts to clean. I used baking soda & vinegar, I used 409, I used a wet vac with bissel rug cleaner… it got browner and more matted with each attempt. I called ServiceMaster and they had their crew at my house two days later. I forget their names, but very nice guys. Instead of just cleaning the roughly 2’x2’ stain like I hoped, they did the entire 18’ rug. The entire rug now looks and feels brand new and the coffee stain is miraculously gone. I couldn’t be more pleased. Two before pics, one after.


5on Google,Feb 19, 2024

Edmund

Easy to work with, did exactly what Chris and Victor recommended. Demo was fast and complete. Now getting ready for the the rebuild.


5on Google,Feb 09, 2024

Daniela

I am writing to express my sincere appreciation for the outstanding mold remediation service and exceptional customer care that John Knapp and his team provided (Victor, Ricardo, Jose and Jeff). The experience I had with your team surpassed my expectations, and I believe it is crucial to acknowledge the commendable work you do. What truly sets your company apart is the unwavering dedication to transparent communication and customer satisfaction. Throughout the process, John kept me informed about the steps being taken, ensuring I had a clear understanding of the remediation process. Every interaction was marked by professionalism, courtesy, and a genuine concern for customer satisfaction. This level of transparency fostered trust and alleviated any concerns I may have had. The mold removal work performed by your technicians was not only effective but also executed with precision and efficiency. It is evident that your team takes pride in their work, and the results speak for themselves. The thoroughness and attention to detail exhibited during the remediation process are a testament to the high standards upheld by your company. The responsiveness to inquiries and the willingness to address any concerns promptly contributed significantly to a positive overall experience. I am extremely satisfied with the mold remediation service provided by your company. It is rare to find a business that excels both in the quality of its work and the level of customer service delivered. I wholeheartedly recommend your services to anyone in need of reliable and effective mold remediation. Thank you once again for your exceptional service!


5on BBB,Feb 09, 2024

Daniela

I am writing to express my sincere appreciation for the outstanding mold remediation service and exceptional customer care that John Knapp and his team provided (Victor, Ricardo, Jose and Jeff). The experience I had with your team surpassed my expectations, and I believe it is crucial to acknowledge the commendable work you do. What truly sets your company apart is the unwavering dedication to transparent communication and customer satisfaction. Throughout the process, John kept me informed about the steps being taken, ensuring I had a clear understanding of the remediation process. Every interaction was marked by professionalism, courtesy, and a genuine concern for customer satisfaction. This level of transparency fostered trust and alleviated any concerns I may have had. The mold removal work performed by your technicians was not only effective but also executed with precision and efficiency. It is evident that your team takes pride in their work, and the results speak for themselves. The thoroughness and attention to detail exhibited during the remediation process are a testament to the high standards upheld by your company. The responsiveness to inquiries and the willingness to address any concerns promptly contributed significantly to a positive overall experience. I am extremely satisfied with the mold remediation service provided by your company. It is rare to find a business that excels both in the quality of its work and the level of customer service delivered. I wholeheartedly recommend your services to anyone in need of reliable and effective mold remediation. Thank you once again for your exceptional service!


5on Google,Jan 23, 2024

Susan

With water steadily streaming into the basement, we called ServiceMaster. Chris R was at our house quickly, and professionally assessed, gave us his plan for cleanup and mold fix, and had a team to us within 2 days to begin cleanup. The team was professional, efficient, and had a strong plan to help us, with clean up, drying out, and mold remediation. Both Chris R and General Manager John K were attentive, checking in often, and were very flexible to accommodate our remediation expert's advice, more rain along the way, and our endless questions. They were absolutely super, did a great job while managing multiple other jobs, with great service. We hope never to have to call again (!) But if we are ever in this situation again, we would not hesitate to bring these guys back. Big thank you to John, Chris and the team.


5on BBB,Jan 23, 2024

Sue

With basement flooding, we asked friends who to call, and ServiceMaster was the one most recommended. From the start, we felt in good hands. They know what they are doing, have the equipment and teams to help you, quickly and efficiently. They worked with us as bad weather kept coming, very patient with us, and we got the full sign off on full cleanup, no mold. Thank you to John and Chris and team.


5on Google,Jan 20, 2024

Jeryl

I am so impressed with this company! Their response time was super quick - from responding to my initial call to coming out to assess to providing an estimate and arriving to complete the service. Chris is awesome - he’s friendly and professional and so humble. The crew was extremely kind and went above and beyond. Took great care in keeping my home clean. I HIGHLY recommend this company!!


5on BBB,Jan 20, 2024

Jeryl

I am so impressed with the service I received! The speed in which they came to view the space/damage and provide an estimate and complete the job was incredible. Chris could not have been nicer. The crew that came to do the clean up were kind and professional. They went above and beyond what I expected. I HIGHLY recommend this company ??????????


5on Google,Jan 18, 2024

D

Chris and his team showed up snd did a great job cleaning a messy situation in s far crawlspace. He and his crew were clean courteous polite and on time. I’ll definitely request them if ever needed.


5on BBB,Jan 15, 2024

Bryan

Chris R**** was great. Sunday night of a holiday weekend and within 15 minutes of calling in an issue, he rang me back to make a game plan. Professional, responsive, on time, great to work with.



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