“Whether your emergency is large or small, we do everything humanly possible to restore devastating damage from water, fire and smoke. Our exclusive cleaning services are professional and discreet. We return your life, your home and your business to normal. We respect your expectations and nothing less than the best technical job possible is what we deliver. After decades of experience serving neighbors in emotional distress,we lead a large team of professionals dedicated to delivering a remarkable customer service experience.”
Michael Vitti– Franchise Owner ServiceMaster SCI, Inc.
ServiceMaster Superior Cleaning and Restoration
A business dedicated to serving the community is no accident. For ServiceMaster Superior Cleaning and Restoration, our service values are the same values we care about most – for customers and for our families, our employees and our neighbors across Connecticut and New York.
Our team is committed to doing everything humanly possible when serving people in distress – we solve disaster and care for business and residential properties with discretion, pride and technical excellence. Our company-wide commitment to service is easy to understand when you get to know our executive leadership. Owners and hands-on managers, Mike Vitti and Scott Fabrizio, having been serving the Stamford and surrounding Fairfield County communities for decades.
Mike is a former Stamford fireman; as captain with the Turn of River Fire Department he served for more than fifteen years. And as the former owner of Augustus Brothers Getty, Scott worked for decades to build a luxury service brand known to this day as the most fair, reputable auto repair shop around.
Our Commitment to Customers
- We work quickly to return your home and your life to normal. We do so with as little confusion as possible.
- Our field teams, technicians and managers arrive looking sharp. We wear branded, collared shirts and appropriate business or service attire. Our shirts are tucked-in and each member of our team reflects the quality of service our customers demand.
- We make insurance agents look good to their customers. Know that ServiceMaster Clean is a global corporation; your policyholder receives the consistent service and care they deserve. Our quality, execution and pricing reflects positively on your organization.
- There are no surprises with ServiceMaster Superior Cleaning and Restoration. Our state of the art technology, professionally certified field managers and administrative staff are attentive to every detail. We process each claim accurately.
- Our professionals understand your perspective intimately. When your property is damaged, so are your emotions. Our long history and experience provides a unique perspective: We know that our customers are short on sleep, may be fearful of losing their most valuable possessions and suffering other losses caused by the disaster.
- Our technicians understand the significance of each emergency response. Customers feel secure and reassured as our Field Manager and Technicians respond. We answer your questions and begin by explaining our restoration process and that of the billion-dollar company backing us globally, ServiceMaster Clean and Restore.
- We take every opportunity to make a lasting, positive, and even heroic impression. We view communication as essential in demonstrating we are capable, caring, thorough, confident and consistent.
- Our ServiceMaster Superior Cleaning and Restoration on-site crews are thoroughly trained to ensure the safety of your family and property. Every customer becomes a raving fan of our brand. We know that a simple explanation of a customer’s damage and the reasoning behind the work necessary to getting their lives back to normal is paramount to building trust. Our professionals follow-through with careful and consistent service. We ensure that you appreciate our work and attention to every detail. We restore peace of mind.